At senrig.in, we strive to provide our customers with fast and reliable shipping services. This Shipping Policy outlines the terms and conditions under which we will process and deliver orders.
1. Shipping Methods
We use various shipping methods, such as courier services, to deliver our orders, depending on the destination and urgency of the order. Normally, the shipping method is chosen by the company to ensure the most efficient delivery. However, we consider student preferences when possible. The final decision on the shipping method rests with the company.
2. Shipping Rates
The shipping rates vary depending on the destination, weight, and shipping method chosen. The shipping rates will be displayed during the checkout process before the order is confirmed.
3. Delivery Time
The estimated delivery time depends on the shipping method chosen and the destination. We will provide the estimated delivery time at the time of order confirmation. Normally, delivery takes a maximum of 7 days, with an average delivery time of 3-4 days if the location is nearby. However, delivery times may vary due to unforeseen circumstances, such as inclement weather, local holidays, or customs clearance delays. In case of unavoidable circumstances from our side or stock-related issues, we will contact you and mention the revised time.
4. Order Tracking
We provide order tracking information to the customers through email/SMS. Customers can track their order status using the provided tracking number.
5. Product Availability
We make all efforts to ensure that the products are available and ready to ship. However, there may be instances when the product is out of stock, in which case we will notify the customer of the expected availability and delivery time.
6. Delivery Address
It is the responsibility of the customer to provide a correct and complete delivery address at the time of order placement. Any changes or corrections to the delivery address should be communicated to us as soon as possible.
7. Liability
We are not liable for any delay in delivery or loss of the package due to an incorrect or incomplete delivery address provided by the customer or due to any other unforeseen circumstances beyond our control.
8. Cancellation
Once the order has been shipped, it cannot be canceled. If the customer wishes to cancel the order before shipping, they should contact us immediately.
9. Modifications
We reserve the right to modify this Shipping Policy at any time without prior notice. Any modifications will be posted on our website and will be effective immediately.
By placing an order with senrig.in, you agree to the terms of this Shipping Policy.